Cognitant is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Healthinote is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

We are conducting regular user testing to help us to improve accessibility further.

Feedback

We welcome your feedback on the accessibility of Healthinote. Please let us know if you encounter accessibility barriers on Healthinote:

E-mail: support@cognitant.com

Postal address: Cognitant Group Ltd, 41 Cornmarket Street, Oxford, Oxfordshire, OX1 3HA, UK

We try to respond to feedback within 5 business days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

[Note: if your organisation is based in Northern Ireland, refer users who want to complain to the Equalities Commission for Northern Ireland (ECNI) instead of the EASS and EHRC.]

This statement was created on 11th October 2021 using the W3C Accessibility Statement Generator Tool.